The warranty period for all asphalt
work shall be one (1) year on materials and workmanship, from the date
of completion, unless otherwise specified. In all circumstances
regarding the warranty of the new driveway please call DRS LTD at
608-274-4932. An associate will meet with you to examine the problem
and discuss the repair possibilities. We will try to do everything
that we can in order to make your driveway look as nice as possible
and keep you satisfied with our service.
CRACKING:
The most popular question that arises in our industry relates to the
cracking that may develop in asphalt. Most cracks occur during
the natural aging process, which consists of the hardening and
shrinking of asphalt.
If cracking should
develop, it is important to differentiate between the types of cracks
when reporting the problem to DRS. The most common types of cracking
that occur are referred to as hairline, 1/4"
x 1/4",
and edge cracks.
Hairline surface cracks
don't require any corrective action, but if they were were to expand,
DRS LTD can fix them once they reach the 1/4"
x 1/4"
standard (pictured right).
If a crack expands to
1/4"
wide by 1/4"
deep we will crack-fill it within the first year at no charge to the
customer with regular asphalt and up to three years for rubber asphalt
mix. These cracks could cause long term structural damage due to water
penetration and the freeze-thaw cycle.
Cracks that may develop
along the open edges of asphalt can be limited, if not completely
avoided. Properly backfilling with topsoil and seeding will help as
well as not driving automobiles close to or over the edges of the new
asphalt. This type of cracking can not be covered under our warranty,
so it is up to the owner to carry out these precautions.
SURFACE & BASE FAILURE:
The warranty also
covers failure to the asphalt surface which could occur due to a
faulty mix or failure of the base. Premature failure, like
excessive area cracking and crumbling of surface may be a poor asphalt
mixture or base work. Warranty work would
not covered if the base work was performed by another company. When
paving over concrete, brick or an existing asphalt surface we are not
responsible for the reproduction of cracks or expansion joints which
may occur.
PROPERTY DAMAGE:
Our crews will be as courteous and careful as possible with equipment
while on your property. If any damaged is notice we will contact you
and address the issue promptly and correctly. If you notice damage our
crews oversee please report to us a.s.a.p. to record and resolve.
DRS LTD will make the "One Call" to Diggers Hotline before any digging is
done during the onsite prep services. It is their responsibility to properly mark all
utility lines. Therefore, we are not held responsible for any damage
done to unmarked underground wiring. Please notify sales consultant of
all underground items in drive area (pet-fences, sprinkler lines,
buried conduit, etc) as well as any other fragile items in area.
In all circumstances regarding the
warranty of the new driveway please call DRS LTD at
608-274-4932.
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